Customer Success Manager - Киев - вакансия 968774

iTalentify

Дата: 11.06.2021

Город: Киев

Сфера деятельности: Программисты, ИТ, телеком

Зарплата: 23000 грн / месяц

Текст вакансии:

We are looking for a full-time, motivated and confident Customer Success Specialist to join our amazing Customer Service Team. Our specialists are committed to provide exceptional customer support service to ensure customer loyalty and increase satisfaction.

What you will do:
- Play a key role in the Customer Experience cycle;

- Address Customers’ queries and requests via phone, chat and email;

- Prioritise tasks and manage a workflow;

- Showcase a great knowledge of the product and constantly upgrade it;

- Identify clients’ needs and concerns;

- Manage your weekly schedule and coordinate it with the rest of your team.

What you will need:
- Fluent spoken and written English;

- Ability to work in the office environment;

- Flexible and open-minded attitude;

- Readiness to take 5 working shifts per week (with 2 compulsory night shifts);

- Eagerness to take a 2 weeks’ product training (paid);

- Team player and career-driven mind-set.

What you will get:
- Salary review every 6 months;

- Paid 2 weeks’ product training;

- 24 days of paid vacation per year;

- Paid sick leave;

- Medical insurance;

- Career coaching;

- Flexible working hours;

- Friendly, ambitious and motivated team with a constant desire to grow and improve.



Interested in joining our team? Share and develop your talents with us. 





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