Salesforce Business Analyst - Киев - вакансия 1057291


Дата: 24.11.2021

Город: Киев

Сфера деятельности: Программисты, ИТ, телеком

Текст вакансии:

Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system. We are looking for a Salesforce Business Analyst to join our International CRM Team. As a Salesforce Business Analyst, your job duties include organizing and analyzing marketing and customer data and helping sales and marketing teams deepen their market influence and build long-lasting customer relationships. You should be able to analyze customer needs, translate them into design requirements and manage their implementation within the system. The candidate will be placed within the CRM Team by actively collaborating in analysis, configuration, validation, and training activities. He/she must be able to guide the analysis of the processes, define the project tasks and coordinate the Business Analyst team within the project team. What does this mean in practice? Collaborate closely with sales, customers, development, marketing, design, and product teams; Take charge of the conception, design and modeling of suitable process solutions; Design scalable best practice solutions; Gather requirements, design epics, and user stories improve end-to-end business processes; Definition of acceptance criteria and test scenarios. Required skills and experience: 1+ years of experience as a Business Analyst; Excellent skills in needs analysis, identification of the best solutions and documentation; Excellent verbal and written communication skills; Knowledge of the main Sales and Service processes; Good teamwork skills; Fluency in English; Understanding of Salesforce automation, workflows, validations, process builder, flows will be considered a plus; Knowledge of the Agile methodology is beneficial; CRM certifications represent a plus. What We Offer: Opportunity to work remote with business trips to Odessa Opportunity to work in a young multinational team of professionals; Paid lunch and vacations; Medical insurance; Compensation of educational and training programs; Flexible full-time work from 10 am to 7 pm with one hour of lunch break (2−3pm); Office in the center with good transport connections.

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